In purchasing any of the products contained with the Purple Aviation website, the customer (be it the voucher holder or original customer) will agree with and adhere to the Terms & Conditions listed below. Whilst we genuinely will try to reasonably accommodate any individual request or circumstance, we reserve the right to follow the below terms and conditions.
No refunds are available on unused trial flights purchased through the Purple Aviation website or reception desk. Vouchers are valid for 12 months. In the unlikely event of a HD recording failure, £30 will be refunded from your order.
Training Credit Validity
Purple Aviation’s policy on the depreciation of training credit is that two years from purchase the credit is reduced to 50% of it’s value. Three years from purchase the training credit is no longer valid. Dormant accounts are non-transferable and non-refundable.
The voucher must not be transferred to another party or voucher holder once purchased. Any voucher that has been claimed by another name will be void.
Purple Aviation reserves the right to cancel the booking at any time and for any reason - this may include but is not limited to poor weather conditions, operational reasons, aircraft downtime, student behaviour or safety reasons.
If the voucher holder fails to show on the date and time of a booked flight, the voucher will be deemed to have been used. No refund will be given.
The maximum safe operation is roughly 17.5 stone but this will depend on various weight factors on the day. If this may affect you please let us know as soon as possible to ensure a safe flight.